Contact us on
01892 838619
Mon-Fri 9.30-1.30pm
FREE, CONFIDENTIAL ADVICE WHEN YOU NEED IT MOST
Paddock Wood Community Advice Centre is a charity offering free advice, information and support to people living in Paddock Wood and the surrounding area.
Many problems do not go away, the sooner you ask, the sooner we can help. We aim to ensure that our clients leave our offices feeling aware of all options available to them and knowing how to access their preferred solution.
Come to us for advice on a wide range of issues including:
We offer face to face advice in our offices at 94 Commercial Road in Paddock Wood, TN12 6DP, Monday to Friday, 9.30am to 1.30pm. We have private, ground floor, accessible rooms where we can discuss your concerns in confidence. We also offer advice via email (info@pwadvice.org) and phone calls (01892 838619) and/or you can fill out our Enquiry Form.
We hold the Advice Quality Standard, a national quality mark for organisations providing free, independent advice to members of the public.
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OUR IMPACT: SUPPORTING OUR LOCAL COMMUNITY
92%
APPEALS WON AT FIRST TIER TRIBUNAL
1.4m
FINANCIAL GAIN SECURED FOR OUR CLIENTS
10,800+
CLIENT CONTACTS IN THE COMMUNITY
6322
HOURS OF VITAL VOLUNTEER SUPPORT PROVIDED
It is not safe to get legal advice from AI, here's why:
AI platforms like ChatGPT, Gemini , Co-pilot, and Claude do not check facts and they are not designed to say what is true or not true
AI summarises information it finds and it is extremely common for AI to confuse two similar areas of law or miss out something vital for you to understand
AI is designed to give positive and definitive answers, not correct ones
Always use a reputable information provider whose information is written by humans (who understand the problem, the law and the implications of the information they are giving) and checked by legal experts.
If you want to use an AI tool to help with a task, ask it to use the information from a reputable information provider (like Advicenow or Citizens Advice) to create its answer. Give it the url of the page. Check what it produces against the information before you use it.
Latest Update - October 2026
Help with heating oil costs, Kent County Council is offering support through its Crisis and Resilience Fund to low‑income households who rely on heating oil and are facing an immediate heating crisis - read full article here
ADDRESS
94 Commercial Road, Paddock Wood, Tonbridge TN12 6DP
Where to find us
CONTACT
01892 838619
OPENING HOURS
Mon - Fri
9.30am - 1.30pm
Saturday
Closed
Sunday
Closed